Shipping and Refunds

SHIPPING

WHEN WILL I RECEIVE MY ORDER?

We consider these factors when calculating the Estimate Delivery Date:

Order processing: The amount of time it takes for us to prepare your order for shipping. It typically takes 1-2 days, however, some orders may ship within 4 hours and some may take up to 5 days.

Transit time: The amount of time it takes your order to leave our distribution center and arrive at the local delivery center. As soon as we get your order we process it. As soon as your order is processed – we ship it to you and provide you with a tracking link. From there it all in the USPS hands. We love USPS. They are fast and reliable. Lately, with COVID, they have been our true heroes. Usually ground shipping with the USPS takes about 3 working days.


HOW MUCH DOES THE SHIPPING COST?

The cost of shipping varies depending on the weight and size of the package and the state it is going to. It is calculated at checkout. 

  

RETURNS AND EXCHANGES

EXCEPTIONS / NON-RETURNABLE ITEMS
Unfortunately, we cannot accept returns on sale items or gift cards.


EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. The customer is responsible for paying return shipping charges. Please contact us at hello@ nobleobjects.com for further details. 


REFUNDS

Used candles cannot be returned or refunded. You may return your unused products for a full refund of your purchase price, less shipping and handling within 14 days of delivery. The customer is responsible for paying return shipping charges. Please contact us at hello@ nobleobjects.com for further details. 
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

If you have any questions please feel free to contact us:

hello@nobleobjects.com

+13479013042