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Refund policy

1. Is there a money‑back guarantee?

All sales are final, but we care about your happiness.
If anything seems off with your order, please reach out to us right away — we’re happy to help.

 


 

2. Can I return items?

Yes — but only in specific cases. We accept returns only if:

  • Your item arrives damaged, or

  • You received the wrong product or size

Please contact us within 30 days of delivery — we’ll guide you through the return and send you a replacement item at no extra cost.

Note: Sheet music and special orders are non‑returnable and non‑refundable.

 


 

3. How do I start a return?

Just drop us a message with your:

  • Order number

  • Details of what’s wrong (damage, incorrect item, etc.)

We’ll respond quickly with clear instructions to handle your return smoothly.

 


 

4. When will I get my replacement or refund?

Once we receive and inspect the returned item, we’ll ship out your replacement immediately, or — if applicable — issue a refund to your original payment method.

 


 

5. What if I want to return something without contacting you?

We strongly recommend reaching out before sending anything back.
Unannounced returns may be refused, and refunds may not be issued without prior approval.

contact email: hello@nobleobjects.com

 


 

6. Do I pay return shipping?

  • No, if it’s our error (wrong item or damage) — we’ll cover shipping.

  • Yes, if you simply changed your mind — return shipping is on you.

 


 

7. Still have questions?

We’re here to help! Simply contact us with your order number — we’ll take care of you from there.

our email is hello@nobleobjects.com

 

Would you please consider donating to World Ballet Company?

By donating, you’re helping us share the joy of ballet with people who never had the opportunity to experience it before.

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